As a Point-Of-Entry Marketing agency, we encourage our clients to connect with their customers in all the ways they interact with their business, including their website. But if a company’s website isn’t designed with the end-user in mind, it can confuse and even annoy current or potential customers.
In their Get to the Point newsletter, MarketingProfs quotes Jonathan Kranz: “There may be nothing particularly ‘wrong’ about the design, the underlying coding, or even the writing, but these websites aren’t right, because they fail to connect with customers in any meaningful way.”
So, your website ranks at the top of a Google search. Great! But does it look good? And why should you care?
Researchers in Japan conducted a study to determine if there is a correlation between appearance and the perceived functionality of an object, like an ATM. They wanted to know if people would find the ATM easier to use if it was more attractive. And people did.
In a piece for The Signal, Karen Maleck-Whiteley recapped the study: “There was no real difference between the actual machines tested and how they functioned, but the one that looked nicer was consistently thought to be easier to use.”
Think simply having a website is enough to qualify you as a web marketer in this day and age? His Holiness Pope Benedict XVI doesn’t. In a recent statement released by the Vatican, the Pope is encouraging his priests to use blogging as another way to preach the Gospel and reach those within and outside their congregations. In the Associated Press Article written about the Pope’s embracement of blogging as a way to spread the word, Benedict XVI was quoted as saying:
"The spread of multimedia communications and its rich 'menu of options' might make us think it sufficient simply to be present on the Web," but priests are "challenged to proclaim the Gospel by employing the latest generation of audiovisual resource."
Discovery Channel’s “One Car Too Far” strikes me as very interesting. It’s not just because a Jeep Wrangler is dropped in the middle of a Chilean rainforest and then driven out within three days by a gear enthusiast and an ex-marine, all while surviving the elements. It’s because of the marketing partnership Discovery and Jeep developed for the series, and the results they've enjoyed.
In this post, I’ll break down the motives and implementations of the companies' efforts and examine how they relate to a strategy used in developing content for the web.
With so many people relying on local search, GPS devices and smart phones for directions, it’s more important than ever that your business have an accurate map marker.
Many people add their company’s location information to Google but make the crucial mistake of assuming the search engine will properly place their listing. Google only knows coordinates and where your business should be according to the information provided.
If your map marker is inaccurate, you could be losing business and never know it. So, here are five steps you should take every time a lost customer calls.
The U.S. Senate is considering a bill that would allow states to impose sales tax on all online purchases. Lawmakers voted 74 to 20 to open a debate on the measure, which would allow states to force out-of-state merchants to collect sales tax for them.
The question you may be asking is "how would a tax on Internet sales affect my online business?"
Brian Canning is a 30-year veteran of the automotive repair industry who now serves as a business analyst, leadership and management coach, and team leader. He works with tire and repair shop owners from across the country.
In his excellent article “SEO as a Cure for the Common Cold” (SearchAutoParts.com), Canning writes about the automotive repair world’s need for search engine optimization and includes explicit warnings against “doing it yourself.”
Over the past couple of years, our agency has created many websites for auto repair centers and tire dealers. One thing I’ve noticed with each of these clients is that they weren’t utilizing the free website marketing and search engine optimization tools that tire manufacturers and auto service networks provide.
I read an article recently on Search Engine Land claiming that link building should no longer be a part of local SEO strategies after the Penguin and Panda algorithm updates. The author, Chris Silver Smith, states that that might prove especially difficult for local businesses. Read the full article here.
He writes that small businesses take many shortcuts, such as building interlinked microsites, purchasing numerous keyword domain names, and spamming links from article directories and blog networks.
Launched August 30, 2010, the website we designed and built for Mountain View Tire (http://www.mountainviewtire.com/) is already responsible for a tremendous increase in unique phone calls to the company’s 29 southern California tire and automotive service stores.
“In just the first two months it was online, we saw a 55% jump in calls to phone numbers that are only listed on the website,” said Mountain View Tire Vice President Chris Mitsos. “And the number of daily requests for estimates has risen 150%! This site is getting found and people are responding to it.”
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