With so many people relying on local search, GPS devices and smart phones for directions, it’s more important than ever that your business have an accurate map marker.
Many people add their company’s location information to Google but make the crucial mistake of assuming the search engine will properly place their listing. Google only knows coordinates and where your business should be according to the information provided.
If your map marker is inaccurate, you could be losing business and never know it. So, here are five steps you should take every time a lost customer calls.
- Obviously you should give him directions, but go the extra mile by staying on the phone with him until he finds your business.
- When he arrives, ask him where he found the directions to your business.
- Verify the source.
- Ask the customer if he has updated his maps recently.
- Contact the source and correct any wrong information immediately.
Or you can contact us to gaurantee accuracy of your map marker and contact information.